Monday, October 13, 2008

Application Process

As an applicant, you will be competing with a number of other applicants for the position. Your chances will be improved if you do some research and planning before you apply.

Cracking the Code: This guide shows you how to apply for jobs in the Australian Public Service and provides you with tips and information to assist you in applying for a position with Defence and other Government agencies.

Getting a job in the Australian Public Service: This guide from the Australian Public Service Commission is to assist Indigenous applicants to apply for Defence and other Government agencies.

Your application must include:

A covering letter clearly stating the job reference number and title of the position.
A completed 'Personal Particulars of Applicant - AA312 form;
Statement of claims against the selection criteria; and
A résumé including contact details of at least two referees. Referees can be from paid, voluntary or from work experience, the referee should be able to comment on your work related attributes.
The Selection Criteria

Your statement addressing the selection criteria is the most important part of your application and is the primary basis on which a selection panel shortlists applicants for further consideration.

You need to address each selection criteria thoroughly and succinctly and only include information that is relevant to the position. Under each criterion you should outline your relevant skills and abilities and cite key examples of your work performance, qualifications and other relevant experience.

Focus on quality not quantity. It is generally recommended that your statement should be no longer than one (1) page per selection criterion. The job-specific Information Pack will advise of any variation to this recommendation.

Specific areas that selection panels consider in the short listng of applications include:

Abilities;
Skills and knowledge;
Experience;
Qualifications, training and competencies;
Standard of work performance; and
Demonstrated potential for further development.
If any criterion is not addressed, or insufficiently addressed, your application may not receive further consideration.

For further advice on how to address selection criteria please refer to Cracking the Code: How to apply for jobs in the Australian Public Service, Fact sheet Five - Addressing Selection Criteria.

Please quote the Job Reference number on the front cover of your application and on the Personal Particulars of Applicant form provided to assist us to correctly identify the position you are applying for.

Résumé

Your résumé, or curriculum vitae (CV), is a summary of your personal and work history. Essentially, it is a way of marketing yourself as its primary purpose is to help us assess your suitability for a position. It should provide all the relevant information about your education, employment experience, achievements, abilities and interests.

You do not need to provide written referee reports with your application, unless otherwise stated in the job specific Information Pack. However, you must include the names and contact details of two referees who can comment on your recent work performance. One of your referees must be your current supervisor or manager. If you do not wish for us to contact your current supervisor without your prior consent, please indicate this in your application.

Qualifications

Some positions will have mandatory qualification requirements and these will always be advised in the job advertisement and the job specific Information Pack. In such circumstances you will need to provide evidence of your qualifications with your application or at interview.

Submitting your Application

Your application must be received on the advertised closing date. Submission of late applications are only on agreement with the contact officer. The details of the contact officer are included in the job specific Information Pack.

The Department's preferred method of receiving applications is by e-mail, however we do accept applications via post, hand delivered or fax. It is important to note that emails should not exceed 1.5MB. If documents such as certfiicates, references, licences, etc are required they can be brought to an interview. Please do not include them in your application unless they are specifically requested.

For information on where to send an application please check the information provided in the job specific Information Pack.

Monday, September 15, 2008

Monday, August 18, 2008

Assessment 1: Prospective Employment Opportunities

Job details
STOCKTAKE

New
Description
Our client is seeking 40 honest, reliable staff for stocktake at a busy local retail outlet on a labour hire basis. Duties will include counting of stock, recording information and assisting staff with clean up duties. To apply forward resumes to Summit Personnel 41 Thompson Street Wagga Wagga 2650. PLEASE NOTE ONLY SUCCESSFUL APPLICANTS WILL BE NOTIFIED.
Details
Location: NSW - WAGGA WAGGA
Salary: TBA Work type: Casual positionTenancy: Contract position
Hours: Varied Number of positions: 40
Source: Employment service providersJob ID: 184323610Last modified: 19 August 2008Options: None
How to apply
To apply, please phone The Team at Summit Personnel;Wagga Wagga by phoning 0269212300.
Enquiries from all suitable Job seekers welcome.

CENTRELINK WAGGA WAGGA

Job Title: Customer Service Advisor

ABOUT THE ROLE
DETAILS

Number of Vacancies: Several
Business Line: Education, Employment and Disability
Classification: Centrelink Band 2 (APS 3-4)
Location: Wagga Wagga Customer Service Centre
Remuneration: $44 380 - $55 169
Job Reference: ASW2008/038
Contact Officer: Sandra Rogers - (02) 6937 3450
Selection Documentation Officer: Email request to recruitment.south.west.n@centrelink.gov.au or call our 24 hour answering machine on (02) 6200 5776 quoting the Job Reference Number above
Closing Date: 15 August 2008
ROLE PROFILE
Deliver high level services to provide a quality customer experience resulting in outcomes for customers in line with government policy. Engage with customers to assess circumstances to provide appropriate service offer options. Assess payment qualification and eligibility criteria within Getting it Right and timeliness requirements.
DUTIES
1. Deliver services to assist customers, designed in accordance with legislation, government policy, Minister’s expectations, Centrelink’s performance requirements and Strategic Directions
2. Negotiate appropriate service options and promote channel choice
3. Advise customers in relation to their rights and obligations and in accordance with the Customer Charter
4. Refer customers to appropriate service providers, linking them with community support
5. Encourage customer usage of Centrelink web based services facilities
6. Assess payment qualification and eligibility criteria to establish and/or maintain customer accounts, within Getting it Right and timeliness requirements
7. Engage with and maintain operational partnerships with local community service providers
8. Protect the integrity of records and ensure correct payments have been made
9. Contribute new ideas, including the identification of opportunities to improve the efficiency of processing work, and implementation of change in the workplace
10. Collaborate with others to ensure Centrelink priorities are achieved, including those of the immediate team, site, Area and relevant Business Line
11. Use appropriate and nationally endorsed system tools to assist in decision making, research legislation, policy and to record all work accurately
12. Apply appropriate values and standards in performance of duties in accordance with the APS Values and Code of Conduct.

ADDITIONAL INFORMATION
Desirable Qualification – Certificate IV in Customer Contact


Wagga Wagga Campus
Museum Practice
Award
CERTIFICATE II in Museum Practice (AQF)

TAFE NSW Number
19172
National Code
CUL20204 This course may be available to trainees
The Certificate II of Museum Practice (CUL20204) is a nationally recognised qualification from the CUL04 Museum and Library/Information Services Training Package Training Package.This course supports professional development of museum and gallery workers and volunteers and to provide training for potential workers entering the sector in technical and support positions. The course is aimed at current and potential museum and gallery workers, artists and volunteers. It will recognise your prior skills, work experience and training; as well as provide gap training in acquisition, conservation, research, communication and exhibitions. The core of the course focuses on developing and applying knowledge of the museum and arts industry, following health, safety and security procedures, observing and reporting on basic conditions of collection and working with others. There are elective units in collection management, public programs, education and visitor services and Aboriginal or Torres Strait Islander museum practice.
Career OpportunitiesOpportunities exist in the museum of gallery industry as paid or voluntary technicians, researchers, curators, field workers, cataloguers, guides, customer service and information staff.
ArticulationAfter completion of this course, trainees and graduates can continue with Certificate IV in Museum Practices at Riverina Institute in 2009 or proceed to higher tertiary qualifications at graduate or post graduate level.
Entry RequirementsThere are no formal educational requirements for entry to this course, however it is important to be employed, volunteer or have access to a museum or gallery.
RecognitionRiverina Institute's recognition program gives you credit for those things you already know, may have already studied, or are currently competent. This may be formal education, experience in the workplace and with the jobs or work that you do or through life experiences.You may be eligible for recognition for one unit of competency through to a complete qualification - which means you won't have to study the units of competency for which you have been granted credit and may be able to get your qualification sooner and for less cost.
COURSE COSTS2008 TAFE NSW Fee $418 per year or $209 per semester 2008 TAFE NSW Fee for trainees is $394 per year or $197 per semester You may be entitled to pay a concession fee of $50 or be exempt from paying the TAFE NSW Fee2008 Riverina Institute Course Related Charge $45 Please enquire at the campus for payment options.
ATTENDANCE
Study ModeThis course is offered Part-time Day, Part-time Evening, Flexible
Proposed to be offered2008 Semester 2
Proposed timetableThis course is offered flexibly to recognise prior learning and to provide gap training. This could include recognition by interview, portfolio, challenge-testing or workplace assessment. Delivery may be by workshop, on the job training, project work, practical demonstration, modfied lecture, group work, excursions, regular classes and workplace assessment.It would normally take one semester to complete this course. You may have the opportunity to study this course at your own pace according to your specific needs. Please ask for more information.
FOR MORE INFORMATION CONTACTWagga Wagga CampusCnr Coleman & Macleay StreetsWagga Wagga 2650 Phone 02 6938 1300 Head Teacher - Art & Media DepartmentPhone 02 6938 1233
SUBJECTS STUDIEDCourse subjects are called unit of competency. Listed below are the units of competency available through this campus. To gain the award of Certificate II in Museum Practice you must satisfactorily complete all four core units in Group 1 and at least three elective units from Group 2.Group 1 - All module/units must be completedGroup 2 - At least 3 module/units must be completedGroup 1 CORE MODULES - All module/units must be completed
Modules/Units
Name
CUECOR02B
Work with others
CUFSAF01B
Follow health, safety and security procedures
CULMS201B
Develop and apply knowledge of the museum industry
CULMS205B
Observe and report basic condition of collection Group 2 ELECTIVE MODULES - At least 3 module/units must be completed
Modules/Units
Name
BSBADM403A
Develop and use complex databases
BSBCMN103A
Apply basic communication skills
CUECOR03A
Provide quality service to customers
CULLB205B
Process and maintain information resources
CULLB401B
Assist customers to access information
CULMS003A
Move/store cultural material
CULMS202B
Provide visitors with venue information and assistance
CULMS207B
Assist with the presentation of public activities and events
CULMS411B
Prepare display accommodation for cultural material
CULMS412B
Record and maintain collection information
CUVADM11A
Work within an arts organisation context
ICAITU006C
Operate computing packages Group 3 - TUTORIAL - these are tutorial modules and do not count towards completion.
Modules/Units
Name
8999A
Tutorial support
Please note: TAFE NSW Riverina Institute courses are run subject to demand. For information on studying at Riverina Institute, including language, numeracy and literacy assistance; student support services; study options and policies relating to assessment, fees and refunds, complaints and student discipline please contact your nearest campus or view a copy of the Riverina Institute Student Guide available on the internet. Copyright September 2008. This information was correct at time of publication and is subject to change. Please contact TAFE NSW Riverina Institute for current information prior to enrolment.